I think we all understand that, after decades of little or no investment, the Metro programme was bound to be disruptive at times. There's no excuse for the poor communication though.
I wouldn't have guessed just how disruptive, let alone the lack of communication. Isn't there a station that still hasn't reopened?
Then there's the various city line, bay line and Queen Street closures that have all come at short notice.
The fact they are still doing short notice closures without communicating long enough in advance just shows they haven't learned anything in that department.
The odd thing is that the City Line closure was announced a reasonable time ago. I don't know when the other changes were visible on travel planners but they were there for a fair while before the posters went up and they announced them on their web site, both of which only happened on Thursday.
So I think it's more a short notice communication issue than the closure itself taking place at short notice.
It seems to me that their PR operates in a silo - one part of the organisation is churning out positive news on Twitter and putting out press releases, while another part is giving out information late or not at all without any regard for the negative impact.
The posters for the Penarth and Coryton service reductions (which incidentally appear not have been put up at Queen Street) don't give any reason - not even a vague mention of engineering works.
When they reduced Penarth services to 2 trains per hour and closed the Coryton Line for 2 weeks at almost no notice, they put out a press release gushing about how wonderful it was that they were doing electrification work but without any acknowledgement of, let alone apology or explanation for, the fact that it had been forced on people with very little warning. (Or the fact that their current timetable means that closing the Coryton line has a big impact on Penarth services when previously it could be done with much less impact).
And there's also the way they removed one service from the otherwise half hourly timetable on the Coryton line without, so far as I'm aware, any notification whatsoever. (And therefore, of course, no explanation - though I think it was to make a path for the rail head treatment train).