Uber ticketing

[mrmartin]

Keep in mind this probably isn't costing Uber anything/much.

They get 5% commission anyway - the additional 5% they give in cashback comes out of their pocket so to speak.

Then if you spend it on taxis or uber eats (trains is a different story) which I imagine most will; then I think the commission uber charges on taxis & takeaways is not far off 50% (I note when I'm in a taxi on my regular journey that the fare is around £10 these days. I rarely see uber drivers getting fares offered for much more than £5 for similar journeys). I imagine most will spend more than the cashback value too; so really it is a very low cost marketing promotion for them, plus they have the huge benefit of being able to put the entire fare on their GMV on quarterly reports.

 

[Mainline421]

Keep in mind this probably isn't costing Uber anything/much.

They get 5% commission anyway - the additional 5% they give in cashback comes out of their pocket so to speak.

Then if you spend it on taxis or uber eats (trains is a different story) which I imagine most will; then I think the commission uber charges on taxis & takeaways is not far off 50% (I note when I'm in a taxi on my regular journey that the fare is around £10 these days. I rarely see uber drivers getting fares offered for much more than £5 for similar journeys). I imagine most will spend more than the cashback value too; so really it is a very low cost marketing promotion for them, plus they have the huge benefit of being able to put the entire fare on their GMV on quarterly reports.

It automatically applies for trains when buy another ticket, although takeaway redemptions can also be good value at times.

 

[MrJeeves]

Keep in mind this probably isn't costing Uber anything/much.

They get 5% commission anyway - the additional 5% they give in cashback comes out of their pocket so to speak.

Yes, fulfilling tickets, collecting payments, processing refunds are all are 0 cost to the retailer, didn't you know! /s

 

[mm333]

With my Halifax cashback with LNER, you can buy vouchers up to £30 cashback (£300 in vouchers). Useful if you can afford to pre-pay for your train travel. The vouchers have a 1 year validity.

 

[mangyiscute]

I'm having an issue where the option to add a ticket to my Google wallet no longer shows up after buying a ticket, which is very frustrating as I find accessing tickets in the Uber app or via pdf to be much more faff.
Has this happened to anyone else and if so do you know a solution?

 

[sigma421]

Offer expiry date in the conditions has just updated to 31 December 2024. We go on!

 

[paul1609]

Offer expiry date in the conditions has just updated to 31 December 2024. We go on!

My LNER 10% currently expires on 18 Sep. Do I do the e vouchers trick or switch to Uber?

 

[sigma421]

My LNER 10% currently expires on 18 Sep. Do I do the e vouchers trick or switch to Uber?

e-vouchers might still be a good bet if you can afford to just hold them for up to a year. Personally I find Uber the most efficient method (10% credit back + 1%ish back in Avios + 2% back when I add the journey to LNER is a fairly good deal).

 

[James H]

If you sign up to Airtime (ex Airtime Rewards) and link your card there, you might be able to stack your 10% with a further rebate, which would be a bigger net discount than via Uber.

Even if you then 'bank' the LNER vouchers to use after the Uber offer ends.

 

[paul1609]

Airtime only appears to work for the big 4 mobile operators, I'm with ID.

If you sign up to Airtime (ex Airtime Rewards) and link your card there, you might be able to stack your 10% with a further rebate, which would be a bigger net discount than via Uber.

Even if you then 'bank' the LNER vouchers to use after the Uber offer ends.

Of course thats gambling that the Uber offer expires before the e vouchers expire and that I won't get another LNER 10% next spring!

 

[mm333]

Because Uber's mechanism for amending advance tickets is so awful, I'm spending my LNER vouchers on advance tickets and buying walk-up tickets from Uber.

 

[paul1609]

Because Uber's mechanism for amending advance tickets is so awful, I'm spending my LNER vouchers on advance tickets and buying walk-up tickets from Uber.

To be honest I dont think Ive ever altered an advance ticket. Being in the southeast i tend to go for the slightly more expensive flexible ticket. When I head north I wait till my plans are sufficently firm before booking advances. If the available rail fares are too expensive as a result Im happy to use flights or the ever improving coach network on the core intercity routes. Ive binned a few low value advances where the fee would exceed the fare thats about it.

 

[embers25]

Because Uber's mechanism for amending advance tickets is so awful, I'm spending my LNER vouchers on advance tickets and buying walk-up tickets from Uber.

Uber is not as easy as XC but is simple and free to amend all advancs, unlike LNER. All you fo is book a new ticket, call them, get put thru to Omio and they cancel the original advance in under a minute usually. Never had any issue, changing one advance over and over either.

 

[SW19Traveller]

I'm having an issue where the option to add a ticket to my Google wallet no longer shows up after buying a ticket, which is very frustrating as I find accessing tickets in the Uber app or via pdf to be much more faff.
Has this happened to anyone else and if so do you know a solution?

No sign of this at the moment for me either, at least on the Android app or the confirmation emails. The option was definitely there last time I booked via Uber in May.

 

[microrich]

I'm having an issue where the option to add a ticket to my Google wallet no longer shows up after buying a ticket, which is very frustrating as I find accessing tickets in the Uber app or via pdf to be much more faff.
Has this happened to anyone else and if so do you know a solution?

Yes, I'm on Android and can confirm that I am experiencing the same problem with there no longer being an option to add tickets to Google Wallet. Was working fine up until about 2 weeks ago.

 

[Edvid]

It appears the app does not offer Super Off Peak Day Travelcards at present (e.g. Luton Airport Parkway or Milton Keynes Central to London). Not the first time Uber has had problems with regard to Travelcard retailing.

 

[Puffing Devil]

Yes, I'm on Android and can confirm that I am experiencing the same problem with there no longer being an option to add tickets to Google Wallet. Was working fine up until about 2 weeks ago.

Same here - I thought it was me!

 

[Pieman007]

First experience of Uber ticketing on Friday......booked to go from Cosham to Chippenham with a Network Railcard so bought two tickets (to Romsey on the Railcard and then Romsey to Chippenham).......however when it go to the Card authentication for my Lloyds Debit it kept failing - unable to load the page....(tried several times several hours apart on Wifi and 4G).

In the end added a Barclaycard and the extra authentication with the bank successfully loaded......anyone else had any issues with Lloyds debit cards?

 

[DailyCommuter]

No sign of this at the moment for me either, at least on the Android app or the confirmation emails. The option was definitely there last time I booked via Uber in May

Same here.

I've reported to Uber/Omio support a week ago, who responded "Unfortunately, as of right now, we are unable to provide you with any update regarding the situation as it's still being worked on."

 

[mad_rich]

In the end added a Barclaycard and the extra authentication with the bank successfully loaded......anyone else had any issues with Lloyds debit cards?

Not specific to Lloyds, but I'm increasingly getting payments which fail like this. They get sent to the SCA provider (3D secure, or whatever it's called these days) and then some gremlin fails to load the verification page. I've had it happen with a few different cards, at different retailers.

My solution is to always have a couple of cards added to my wallet, and to use Apple Pay wherever available.

 

[OscarH]

Not specific to Lloyds, but I'm increasingly getting payments which fail like this. They get sent to the SCA provider (3D secure, or whatever it's called these days) and then some gremlin fails to load the verification page. I've had it happen with a few different cards, at different retailers.

My solution is to always have a couple of cards added to my wallet, and to use Apple Pay wherever available.

Depending on who the retailer uses as PSP, and who that PSP uses for 3DS, some of the 3DS providers are utterly hopeless, constant failures which infuriatingly have no error code or reason, and they'll never come up with anything useful when you as the retailer contact them.

 

[mad_rich]

Depending on who the retailer uses as PSP, and who that PSP uses for 3DS, some of the 3DS providers are utterly hopeless, constant failures which infuriatingly have no error code or reason, and they'll never come up with anything useful when you as the retailer contact them.

Agreed. They sometimes fail by just not loading the page. Leaving you with the choice to refresh the page and potentially mess up the transaction, or wait forever...

 

[Pieman007]

Not specific to Lloyds, but I'm increasingly getting payments which fail like this. They get sent to the SCA provider (3D secure, or whatever it's called these days) and then some gremlin fails to load the verification page. I've had it happen with a few different cards, at different retailers.

My solution is to always have a couple of cards added to my wallet, and to use Apple Pay wherever available.

At least it's not me then, what was interesting is that it was failing on two different URLs (but at the same stage - the 3D approval).....

 

[SWT_USER]

Same here.

I've reported to Uber/Omio support a week ago, who responded "Unfortunately, as of right now, we are unable to provide you with any update regarding the situation as it's still being worked on."

I've just come across this after searching for the query myself. Really frustrating not being able to add the tickets to Google wallet.

My Uber credits are taking a while to be added now too - anyone else having the same issue?

 

[James H]

Yes I'm also waiting for credits from quite a while back.

Length of time to receive credits - even on day tickets clearly expired - has always been highly variable - anything from a couple of days to many weeks.

 

[winks]

I’ve been waiting almost 3 weeks now for credits….Anyone else?

It’s a fair bit back too around £15.00

 

[James H]

I haven’t yet had credit for a journey a month ago.

It usually comes right in the end.

 

[sigma421]

It tends to be everyone at once (last time there was a big delay, everyone got their credit on the same day). I’m probably outstanding around £40.

 

[James H]

My credit has just arrived.

 

[Pieman007]

they must be watching - credit from 4 weeks ago just arrived (and one from 2 weeks ago)