Right, my nearest station (Kemsley) has no ticket facilities at all. This means if I pre-book a ticket for collection I cannot pick it up there and have to make my own way to the nearest one that does (Sittingbourne). Under the current rules I cannot simply travel from Kemsley and pick uo my ticket at Sittingbourne as it is not allowed. This is a bit silly really as I can pay for journey that I cannot make without paying again, and through no fault of my own. Why cannot the system be that one shows the confirmation email just to allow one to get to a suitably equipped station?
I have queried Southeastern about this and they didn't really give an answer, except to say that the problem would be solved when they introduce smart card ticketing. When that will be I have no idea as they stated it would be a in a few years' time, and that was a few years ago.
I have queried Southeastern about this and they didn't really give an answer, except to say that the problem would be solved when they introduce smart card ticketing. When that will be I have no idea as they stated it would be a in a few years' time, and that was a few years ago.