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    Customer Service, West Coast Railways-style

    Newton's third law of dynamics would apply, likely resulting in injury or damage inside the train from a selfie stick suddenly being catapulted at speed. I'm sure other affected parties might care.
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    EMR Class 170 updates

    Targeted services coming back in December, I suspect a handful of peak time trains and maybe first and last but have no firm intel.
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    How cold should aircon be set on public transport?

    It draws in hot air from the radiators and from outside generally. I've had 158s which were 30c inside but outside was 38c. It was doing its job as it should do and reducing the temperature.
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    Buying on app. on train

    My policy is generally "honesty pays", come and ask for help and I'll help, take the decision away from me and I'll follow the rules.
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    Buying on app. on train

    There is an increasing number of people who chance it and buy a ticket 1 or 2 minutes before they see you, or say "I'm just loading it" whilst making lots of taps and holding their phone in an uncomfortable way to avoid it pointing towards me. In the past few months the scanning apps have all...
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    Examples of it being cheaper to buy a ticket from A to C via B than from B to C?

    Sleaford to Norwich is by far cheaper than Grantham to Norwich, by virtue of it being priced via the closed route from Spalding to March.
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    TRIVIA: Examples of three or more stations in a row that are less than a mile apart

    Just missing out is Matlock to Matlock Bath (1m 7ch) and Matlock Bath to Cromford (63ch).
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    Chronic lack of information on delays

    Sometimes it just isn't possible to provide information. I recently dealt with a medical emergency onboard my train, which whilst obvious to those who had boarded in that coach, it won't have been noticed by those elsewhere, and my priorities at that time were dealing with emergency services...
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    EMR Class 170 updates

    171201, 202, 401 and 402 are indeed coming to EMR at some point this year.
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    Underage teenagers filmed by LNER guard when issuing Unpaid Fares Notice

    It is has been recommended to me and others to use body worn video (BWV) to record encounters such as issuing a Unpaid Fares Notice so that it can be used as evidence if necessary. It is there to protect me and the person/people being filmed from any misconstruction of the truth. The footage is...
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    Different Guard Depot, Route and Traction cards

    An update for EMR. Lincoln Senior Conductors no longer have Nottingham to Skegness route knowledge except perhaps one or two, or Nottingham to Worksop, new entrants aren't being trained on Worksop and current conductors will lose all work up there from May, so in the fullness of time it will...
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    On train revenue staff - which money bag/bum bag do you use?

    I use a British Rail leather satchel which goes over my shoulder and can be repositioned to my front side should I be doing a run of tickets to allow quicker access. It has three compartments so allows me to separate notes, silver and pounds. 1p and 2p, and 5p go in their own bags inside the...
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    Revised EMR Regional Timetables - From 19th June

    Same as last years with 15x and additional stops at Netherfield, Radcliffe and Bingham on some. Both starting at Derby in the path of a Matlock to Nottingham so calling all intermediate stops between those two. 1646135411 None at all, but the only one running right now is the last Matlock to...
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    Revised EMR Regional Timetables - From 19th June

    I think it's a multitude of issues really. The Mansfield terminators never had adequate time to turnaround, 3mins and no additional time allowed for a running brake test. The resilience was never there after Bulwell lost its second platform to the tram so delays would usually continue through...
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    Revised EMR Regional Timetables - From 19th June

    I've been provided the above information by a rep.
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    Vintage Tours 2022 (Diesel)

    The wording itself was a carbon copy of the wording for the 12th March tour which is out and back via the WCML to Hellifield. Hence the confusion and the need for it to be changed to reflect this tours different route.
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    Diesel engines running all night

    The first departures from Nottingham ECS are pre 4am, the units will at 3am will still be getting shunted and prepared for the days service. Having been a regular there are such hours for many years now I can assure you that the majority won't have been running. Its quite common to turn up at...
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    Vintage Tours 2022 (Diesel)

    The kitchen car(s) are the Pullman Kitchen Second Car No.335 and Kitchen First 'Eagle'.
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    Revised EMR Regional Timetables - From 19th June

    There appears to be a proposal to transfer most calls at Longport to the WMR franchise from May, to speed up the EMR service and make it more reliable. Very tight consultation deadline however.
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    RMT Industrial Action - EMR

    There's some reductions taking place from Monday but that's due to Covid/Omicron, the Sunday timetable remains the same as the strike timetable but with Norwich services running as part of the same reduction. The services which should have been added back into the timetable are also staying...

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