• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Search results

  1. reb0118

    Short fares (doughnutting) and railcard misuse.

    Just a general point. No need to enquire about the health of the person dealing with the matter so you can scrub that part. It's always best to keep it formal. If you have a named person to deal with just address the response to them as in "Dear Mr/Mrs/Ms X,...."
  2. reb0118

    Can staff refuse to let you through a barrier when abandoning a journey?

    Whilst I understood which stations you were referring to viz. London Kings Cross [KGX] & Newcastle [NCL] I was mildly intrigued to discover that neither of the shorthand forms you used returned a result for  any station. Back on topic. It's actually not that easy to work a busy gateline and...
  3. reb0118

    Erevan to Tbilisi Sleeper.

    I'm trying to book the overnight train from Erevan (Armenia) to Tbilisi (Georgia) for early next month. There are two of us travelling and we're after a first class en suite compartment. When checking the price it shows as appropriately 25'000 AMD (just under £50) pp. When attempting to...
  4. reb0118

    Advance Single - Ticket from Manchester to Edinburgh Waverley can I get off at Haymarket?

    An Edinburgh Plusbus is only £4.50 (even cheaper with an applicable railcard) and valid on the trams too (but not to/from the airport - even on a bus). That said - I envisage no issues at Haymarket.
  5. reb0118

    Bramble Card ITSO

    AFAIAA only ScotRail controlled flows can be loaded to Smart via the ScotRail app.
  6. reb0118

    Unfair Penalty and Lack of Collaboration Regarding Incorrect Penalty Charge

    Has this been paid? Others will be along to fully inform you about the situation you find yourself in but I'll start by posing a few questions. How strongly do you feel about this? Because if not paid yet you can refuse to pay (NB not the same as refusing to engage). You could ultimately have...
  7. reb0118

    Should ScotRail take over operation of the Chieftain and Aberdonian?

    I think we need to separate the "train" & the "crew". A through train does not necessarily mean a through crew - with the exception of the non safety critical catering & hospitality crew. Then we have the branding: some trains can be branded as ScotRail and others as LNER. This will be done on...
  8. reb0118

    intent to prosecute/ short faring

    With regards to the time delay I wouldn't worry too much about that. Allowances are generally made for postal delays over the Christmas period. That said do not dawdle in sending your response.
  9. reb0118

    Ticket Cancellation?

    With regard to the route warning: that is just a generic warning that is sometimes given when the origin or destination is not on the line of route of the selected train.
  10. reb0118

    Ticket Cancellation?

    Thanks for that.
  11. reb0118

    Ticket Cancellation?

    Can anyone shed any information about why this would be cancelled, and by whom? (NB for the avoidance of doubt I'm not after the individual who cancelled it rather if it was an on train, barrier, or other cancellation). Asking for a colleague. The post contains a picture of an cancelled E or...
  12. reb0118

    Interesting gateline interaction

    In fairness he didn't really have a leg to stand on.
  13. reb0118

    Excessive Refund Fraud - AWC

    Regardless your employer not caring whether you physically turn up at the office or not (as long as the work gets done) surely there must be a register or log in book - at the very least for fire regulations - for those that do?.... You are correct in that Avanti has to prove their case against...
  14. reb0118

    Email from Digital Fraud Team

    With which train operating company (TOC) where you travelling?
  15. reb0118

    New Rail Station at Barrhead South

    There are residents of Barrhead who deny being residents of the said settlement.
  16. reb0118

    Rewarding outstanding customer service

    My TOC has a scheme where if you are mentioned on social media, or indeed via any other channel, then your entered into a draw. If successful you get a wee voucher. If you've gone ADCD (Above & Beyond the Call of Duty) then you may get a voucher directly without the need to be entered into...
  17. reb0118

    Got caught touching in on exit gates for over a year

    Were you given any paperwork with contact details? If so, use that. If not, use the generic customer service options, explain the situation, and ask for contact details. Explain that you no longer reside at the previously given address and supply current contract details. 1700956433 You...
  18. reb0118

    Got caught touching in on exit gates for over a year

    I assume from this that you gave an address that you had previously used? You are therefore still, potentially, traceable from this - but there could be serious consequences. Read on.
  19. reb0118

    Letter from TFW about Misuse of 26-30 railcard*settled*

    AFAIAA if the ticket is scanned on board it will show as valid (due to it being an anytime) but there will be a warning to mention that there is a railcard discount. Unfortunately some staff don't check for railcards let alone understand the minimum fare requirements so there is a chance that...
  20. reb0118

    Why do trams not require license plates?

    Remember folks:- S is the verb and c is the noun, that is the rule that runs this town.

Top