I once deliberately bought a ticket for room L5 on the Inverness portion (knowing a central room was the key to a good sleep) only to be moved by a slightly officious staff member to room P1, with no explanation given even when I asked. I tried to protest but the staff member was having none of it, even though the train was far from full. Didn’t get a great sleep that night...
If the train is full or there was a serious defect with the allocated berth, fair enough, there’s absolutely nothing you can do, but you’d think the staff would know that the berths over the wheels are the ones people like to avoid? Certainly the old-school Scotrail crews knew this (as it was a bad problem on the Mk3s) and moved people to more central berths whenever possible.
@185143 I hope you get your allocated room K6 and they don’t try to move you to an inferior room with a lame/non-existent excuse. I would certainly take a central room with a defective en-suite/other minor defect over room 1!