- Everything about CrossCountry’s Voyagers, which have no redeeming features at all, in either class.
- Plug sockets positioned too close to the top of a table or similar obstruction beneath, meaning it’s impossible to insert the plug if it has anything other than the thinnest cable emanating from the bottom of it. Those on most modern devices you’re likely to want to plug in on a train tend to have a much thicker cable, or a USB cable, which cannot be used in these cases.
- In a similar vein, sockets that can only be found by groping around beneath a seat, and into which it’s all but impossible to put a plug without crawling around on your hands and knees to locate exactly where the holes are.
- Announcements saying a particular refreshment item costs “just”, say, £3.99. No, I’ll be the judge of whether that constitutes “just”, thank you very much.
- Grimy windows on EMR Class 222s; far worse than on any other trains I routinely travel on.
- Unserviceable public address systems. This, of everything I’ve mentioned, is surely the least acceptable.