Jordy
Established Member
No, London Bridge uses the Atos system with Anne (aka Sarah) and someone referred to as "Mike" - I believe he works/worked in the ticket office at London Bridge.
At Potters Bar this morning there was an almost constant stream of announcments apologising for various services being delayed. So PBR has changed over since Friday as Phil was still doing the announcements there on Friday morning.
Sorry if it's already been mentioned but Phil wasn't doing the announcments at St Pancras Platforms A & B last time I went, it's now the lady voice (who does Euston etc...)
Why didn't TL switch to the GN system to standardise things, and pay to upgrade to the latest version with any new tweaks?
As I said earlier, it is the key justification in any business: cost.
How much does the system used by London Underground at King's Cross cost? That uses text-to-speech, which means that when you can easily create bespoke messages on the screens, you can also announce them (a good way to ensure you're providing information for visually impaired people).
I heard it again today and I'm sure they've upgraded/tweaked it because if they haven't, they've reverted to sampling entire phrases; that's how natural it now sounds.
Frankly, if a computer voice (albeit based on a real person speaking certain key bits of words) can be this good, then any system that relies on pre-recorded phrases, with the need to keep updating them, is obsolete and a silly thing to be buying as a brand-new system.