penaltyfines
Member
- Joined
- 4 Sep 2010
- Messages
- 298
Family's fury at Virgin rail 'bullies' who marched them off train when they showed wrong tickets
Read more: http://www.dailymail.co.uk/news/art...train-showed-wrong-tickets.html#ixzz1DNlZ9MQA
If it was a genuine mistake, then it's very unfortunate... but rules are rules!
Read more: http://www.dailymail.co.uk/news/art...train-showed-wrong-tickets.html#ixzz1DNlZ9MQA
When Stephanie Spaceys family accidentally boarded the wrong train, they presumed it would be a mistake easily remedied.
But after Virgin Trains demanded they buy new tickets, threatened her 14-year-old son with three months imprisonment and led a campaign of threats and intimidation against the family, she decided to act.
Mrs Spacey, 30, is suing the company and demanding a full apology.
If it was a genuine mistake, then it's very unfortunate... but rules are rules!