Eurostar made a rather mediocre profit after receiving below-cost use of an asset that is publicly subsidised (HS1 and the Chunnel). Nothing to be shouting about in my view.On what basis do you think “Eurostar wasn’t doing better before the pandemic?”
They consistently make money, the load factors are good, they compete well using price and quality of service against the other operators on the route, they have a popular brand and a loyal customer base. That’s before you get into - what you might call the public goods - of their UK employees, their contribution to the Exchequer, their help to the environment, the social benefits and so on.
Frankly a better target of criticism would be Eurotunnel’s access charging model, and UK Gov’s refusal to countenance on-train passport checks. Changing both would do far more to help cross Channel train travel grow than simply allowing another operator.
Eurostar made a rather mediocre profit after receiving below-cost use of an asset that is publicly subsidised (HS1 and the Chunnel). Nothing to be shouting about in my view.
They are certainly hamstrung by political issues to an extent, but equally they have had more than their fair share of government support in other areas.
Principally that they don't carry very many people because they've bet on holding a monopoly and higher fares as a more successful strategy. And that that's the opposite strategy to the one SNCF are now pursuing in other markets.On what basis do you think “Eurostar wasn’t doing better before the pandemic?”
All that post says is that Eurostar hasn’t hit the forecast traffic numbers from before the tunnel was built. I think everyone knows they were wildly optimistic. The FT also goes on to state that Eurostar makes £8 operating profit per passenger, which doesn’t strike me as very much room to reduce yields when you consider the fixed costs involved.Principally that they don't carry very many people because they've bet on holding a monopoly and higher fares as a more successful strategy. And that that's the opposite strategy to the one SNCF are now pursuing in other markets.
I feel we've pretty much covered everything here but this discussion from three years ago feels very relevant: https://www.railforums.co.uk/threads/channel-tunnel-capacity-constraints.150554/page-2#post-3070108 Bald Rick has done a lot to explain why Eurostar hasn't achieved the numbers that might have been expected of it in the investment case to build HS1 and the Channel Tunnel.
The regulatory environment which has, of course, become much harsher, particularly with reference to customs but also to document rules (stamps, then ETIAS) and proof of funds etc. than the last time leisure travel was permitted on Eurostar services last year. All done at the wishes of the UK government.Which is similar to what I have previously suggested - we should be trying to get the regulatory environment right rather than heaping blame on one particular operator.
And yet even at those levels, the track access charges do not cover not the full economic cost of maintaining the infrastructure. For example, HS1 was effectively a present to Eurostar.Flying is generally cheaper, not least because airlines pay no fuel tax or track access charges. For every £79 Eurostar ticket, Channel Tunnel operator Getlink ends up with nearly £20. Track owners on both sides take a further £15. These costs include electricity as well as access. High-speed track access charges are almost twice as high in the UK as in any EU country.
Quite. Government has given exceptional (some might say inappropriate) support to the rail industry in the UK over the pandemic period, and I see no reason not to assist E* if it is necessary. I suspect that, pre-covid, it was just as well used on a passenger km/train km basis as many other inter city rail services in this country. As you point out, there are those who think that railways are more important than others do, but I guess that will always be the case with all sorts of subjects. 'Reality' is still only your (or my) take on the situation!The reality is that railway enthusiasts and, dare I say it, middle class people, think that Eurostar is much more important than it really is. Although frankly that affects rail widely.
The Tyne & Wear Metro only serves the North East, but doesn't get negativity from the rest of the country as a result. P&O ferries don't serve Manchester.I think a lot of negativity around Eurostar stems from a) it doesn't serve anywhere in the UK other than London+Kent and b) it has a perception of being expensive. A lot of people say the same about British Airways!
Quite. Government has given exceptional (some might say inappropriate) support to the rail industry in the UK over the pandemic period, and I see no reason not to assist E* if it is necessary. I suspect that, pre-covid, it was just as well used on a passenger km/train km basis as many other inter city rail services in this country. As you point out, there are those who think that railways are more important than others do, but I guess that will always be the case with all sorts of subjects. 'Reality' is still only your (or my) take on the situation!
The Tyne & Wear Metro only serves the North East, but doesn't get negativity from the rest of the country as a result. P&O ferries don't serve Manchester.
E* gets negativity on rail forums (and therefore rail enthusiasts) because it does not act like a traditional UK railway. Compulsory reservation, no railcards valid, or split ticketing deals, commercial ethos requiring concentration on the most profitable traffics, completely unlike the continental trips of the misty eyed past of through carriages to Istanbul etc. 'check-in' like an aeroplane, annoyance at modern day immigration practice as it affects them. Just a general annoyance that the company and service act like an airline rather than a traditional railway, and that is not 'right'. All the sort of things that 99% of the passengers have no concern about whatsoever. And, of course, that the company refuse to suspend the laws of transport economics and offer cheap fares to them, or provide uneconomic, uncompetitive (in the low cost flight environment) services from London to Geneva or Birmingham to Frankfurt because that is somehow what railways 'should be doing'.
I think E* have done that, and chose Marseilles. Not sure that such 'one-off' services can be timed competitively with air? Frankfurt-London would be at least 5.5 hr by train (non-stop). If intermediate stops were included this would rise to 6hr, and if intra Schengen passengers carried up to 7hr. Rail struggles to compete against air on Glasgow-London at 4h45, on a much, much bigger market supporting more comprehensive service than one per day.The last thing we should be seeing is a cat-o-nine-tails route network emanating from St. Pancras and performing 1 train per day trips to Geneva and such like doesn’t seem to be the most efficient way to run a business. It seems to me that the best TOCS are the ones that run clear discrete networks or have their own self contained network like Merseyrail or even the Tyne & Wear Metro. Eurostar should stick to 2 or 3 core services: London to Paris, Amsterdam via Brussels and at most one other city such as Frankfurt (if it can be timed competitively with air).
I have to say it seems pretty weird to suggest this because it implies everyone who is a rail enthusiast hates air travel. That's demonstrably not the case, and I quite enjoy air travel although I almost never do it. Also, if you are frustrated by inconvenience like check-in or security and immigration the reason you put up with it is because you got the fare cheap. What do you think people would make of Ryanair's customer service if prices started at £80? People are quite happy with the process because they get what they want, a fast transport to a far away place for the price of a takeaway dinner. Eurostar has to be expensive, so it has to trade on its reputation for convenience, quality, comfort and speed, the first three of which are quite lacking in reputation.E* gets negativity on rail forums (and therefore rail enthusiasts) because it does not act like a traditional UK railway. Compulsory reservation, no railcards valid, or split ticketing deals, commercial ethos requiring concentration on the most profitable traffics, completely unlike the continental trips of the misty eyed past of through carriages to Istanbul etc. 'check-in' like an aeroplane, annoyance at modern day immigration practice as it affects them. Just a general annoyance that the company and service act like an airline rather than a traditional railway, and that is not 'right'. All the sort of things that 99% of the passengers have no concern about whatsoever.
The support for the franchised railway is deeply inappropriate, and an enormous waste of public resources, crucially because its firms are still operating in almost exactly the same tremendously inefficient way as they were pre-crisis. In what way might bailing out a company which is struggling badly to survive be better?Government has given exceptional (some might say inappropriate) support to the rail industry in the UK over the pandemic period, and I see no reason not to assist E* if it is necessary.
Eurostar has to be expensive, so it has to trade on its reputation for convenience, quality, comfort and speed, the first three of which are quite lacking in reputation.
Could you expand on this? Eurostar is far more convenient, of a higher quality and with more comfort than its competition (I would far rather sit in a E* standard seat than a BA Club Europe one, for example).
..... firms are still operating in almost exactly the same tremendously inefficient way as they were pre-crisis .....
I am not suggesting that everyone who is a rail enthusiast hates air travel. However there are many who hate trains (E*) being like air travel. Less to do with the prices (although who wouldn't like any prices to be cheaper?) but more the ambience and the principle as mentioned already. I do not agree that E* has a lower convenience, quality or comfort to its competitors on comparable journeys.I have to say it seems pretty weird to suggest this because it implies everyone who is a rail enthusiast hates air travel. That's demonstrably not the case, and I quite enjoy air travel although I almost never do it. Also, if you are frustrated by inconvenience like check-in or security and immigration the reason you put up with it is because you got the fare cheap. What do you think people would make of Ryanair's customer service if prices started at £80? People are quite happy with the process because they get what they want, a fast transport to a far away place for the price of a takeaway dinner. Eurostar has to be expensive, so it has to trade on its reputation for convenience, quality, comfort and speed, the first three of which are quite lacking in reputation.
The support for the franchised railway is deeply inappropriate, and an enormous waste of public resources, crucially because its firms are still operating in almost exactly the same tremendously inefficient way as they were pre-crisis. In what way might bailing out a company which is struggling badly to survive be better?
I'd expand "near a tube line or suburban railway" to include shorter distance intercity as well! In my old neck of the woods, my family would chose to travel down to KGX for E* rather than fly as 90 ish mins by rail to get to STP was still quicker, more convenient, and usually price competitive than going to the nearest airport that flew directly to either Paris or Brussels!Yes, and for home to city centre it’s extremely convenient - I live in Zone 4 about 20 minutes from LCY and it’s far more convenient to take Eurostar to Paris or Brussels than fly. I’d wager anyone who lives near a tube line or suburban railway that feeds into KXSTP feels the same - a market of millions of people.
Another example: I once had to be in Paris for work on Wednesday/Thursday and on Friday afternoon was due to fly from Heathrow to Madrid for a weekend away. I thought I would be clever and bring my weekend stuff with me to Paris on the train, and then fly CDG-LHR on Friday morning. Nothing more simple, just a connection and the chance to have a bonus evening in Paris with colleagues
Friday dawned...
- the RER was down, so we had to take a taxi to CDG
- BA use T2A at CDG. Ever been? Don't. Checkin is in the basement. People are everywhere (at the time, Emirates and Etihad were both sending A380s for their morning departure)
- The French insist on outbound passport control, so the queues were absolutely massive. No time for luxuriating in the Cathay lounge, so we went straight to the gate
- Obviously, using a jetway would've been too easy so they bussed us out to the aircraft several miles away (CDG is big...)
- Sat on the ground for a bit the inevitable slot delay
- Took off, flew the 25 minutes over to London airspace where we went round the loop a couple of times
- Landed, backtracked the length of LHR to get to T5
- T5 flight connections was an absolute zoo, as usual and took almost an hour to clear
I worked out it would've been far more convenient, far more comfortable to Eurostar to STP and Piccadilly line out to Heathrow.
In that example, it was doughnuts that are underpriced, and train tickets that are overpriced, generally and certainly in the case of Eurostar - not the other way around.I'm truly lost now. You've gone from arguing Eurostar is too expensive to saying they should not be 'cheap' in the space of two pages.
Why would someone be bothered about that? You're suggesting that someone who's indifferent to the experience of check-in and passport control does not complain about it in an airport but does on a train? That's an extremely weird thing to say. I'm beginning to think you're just enjoying yourself rather than considering the best way to earn overall benefits to the world.However there are many who hate trains (E*) being like air travel.
It's very confusing indeed that they've managed to make their standard service feel budget while claiming it's premium and charging appropriately. ICE almost manages to achieve the inverse.not that much lower; E* cheaped out on the interiors, they are no ICE
The relatively low frequency and lack of early morning and late night trains between London and Brussels, plus the fact that a portion of space gets given over to Belgium - France travellers, and increasingly Eurostar were catering to London to Lille and even a handful of Calais stops, all strongly suggests that a 1000 seat 400m train is much too much for the route too. Of course, using a train which is too long for your needs and then still focusing your energy on the highest yield market is exactly the criticism of Eurostar I was making.
One of the major errors in the original build was the design of the evacuation infrastructure to require a single through-gangwayed 400m train rather than basing it on 200m trains which would have allowed for much more flexibility, both in allowing smaller trains to be used when quieter and in allowing portion working.
I think going forward there would be great benefit in revisiting that.
Other Significant Regulatory Issues Considered by the IGC and CTSA - Other important issues considered by the IGC and the CTSA during the course of the year were as follows:
(i) Review of specific safety rules for trains transiting the tunnel – The IGC published the conclusions of its review on 31 March 2010. The IGC asked ERA for a technical opinion on these conclusions in December 2010. The opinion was published in March 2011.
Further to the opinion, the IGC asked to make the necessary changes to its operating rules to remove rules requiring compliance with particular fire protection standards for the design and performance of vehicles and their fittings, and for call buttons at the end of each coach, as these requirements are dealt with by the rolling stock TSIs. It was also decided that trains no longer had to have the ablility to be split. Finally, trains were no longer required to be of a particular length; have a through-corridor; and motor units at each end, and applicants were invited to propose such systems with a requisite risk assessment using EC Regulation 352/2009.
I am not suggesting that. They may well complain about the check-in and passport control at an airport, but have an expectation that a train journey does not have check-in and has immigration control like it was done in the days of yore, i.e. on board as the train travels along. Plenty of evidence on this forum and elsewhere.Why would someone be bothered about that? You're suggesting that someone who's indifferent to the experience of check-in and passport control does not complain about it in an airport but does on a train? That's an extremely weird thing to say. I'm beginning to think you're just enjoying yourself rather than considering the best way to earn overall benefits to the world.
Post #427 of @Watershed sums the issue up quite well. Until the external costs of eating doughnuts are charged at the point of sale, lettuces have difficulty in competing! This is not really the fault of lettuces.I think think this is where fundamentally we differ. Prices should be economically efficient, not 'cheap'. I'd like the doughnuts in Morrisons to cost three times what they do, because although I usually walk past without picking them up, I give in every once in a while. A higher price would have me thinking twice. Eurostar's operations are evidence of a market failure. So are airlines. I just happen to be of the view that replacing that market failure with a government failure will not increase economic efficiency. There's no more or less to it than that.
Exactly. I don't think that financial assistance should be withheld from Eurostar just because it is a service primarily used by people who are, on the whole, more affluent.Post #427 of @Watershed sums the issue up quite well. Until the external costs of eating doughnuts are charged at the point of sale, lettuces have difficulty in competing! This is not really the fault of lettuces.
If Eurostar collapses, a viable low-carbon method of travelling from London to Paris and Brussels will disappear.