Class 33
Established Member
- Joined
- 14 Aug 2009
- Messages
- 2,362
Thank you for your replies to my last comment TheGrandWazoo and Citistar. And also to 317 forever for your short reply.
I didn't mention in that posting at the time. But that same day I also was unable to get a Bristol Rider Week ticket on Stagecoach too. I got on the 3X service at Aztec West Roundabout to travel back home to Redland. I asked the driver for a Bristol Rider Week ticket. He said there was no weekly Bristol Rider ticket available, only a Bristol Rider DAY ticket! I said there is as I've brought loads of them before. He looked again on his ticket machine to try to find the ticket. He said "No. There's not a weekly Bristol Rider on here.". As with my unsuccessful attempt to buy one on a First bus that morning, I had to just give up and get a single ticket instead again. I was very annoyed this day at this happening on both First bus and Stagecoach!
I sent an email of complaint to Stagecoach West last Thursday. As of yet, I've had no reply back and beginning to wonder if I will now. Yesterday I also emailed First to complain about it and suggested that all drivers in the Bristol need to be briefed how to issue Bristol Rider Week tickets! Though it then said to allow up to 14 days for a reply! So if they do reply, their reply won't be very quick!
I also thought I could solve this issue for me by buying one of these tickets at one of the MetroBus bus stop ticket machines. It does give you the option of buying weekly tickets and then tickets for multi-operators, and even a Bristol Rider Week ticket. Good I thought! But this only available to be loaded onto SmartCards! From these ticket machines you can buy paper tickets for single journeys and day tickets, but not weekly tickets! Why not? It can't be that difficult for these machines to print weekly tickets can it! I don't fully trust SmartCards, as I've had problems with them going faulty in the past. I had a GWR SmartCard 4 years ago which I used for weekly tickets for journeys on the Severn Beach Line. But after a few weeks the card went faulty and was showing as invalid when I tried activating it on the SmartCard reader. And could be a bit of hassle and time consuming proving to the conductors that I had purchased a weekly ticket on there. In the end I just gave up using it, and went back to buying paper tickets. So am not a fan of these SmartCards! As they're not smart enough to not go wrong!
Anyway, these bus companies don't make it very easy to buy these Bristol Rider tickets do they!
I will be attempting to buy a Bristol Rider Week ticket again this Friday. But wouldn't be atall surprised if I have the same problem again, with the driver saying "There's no such thing as Bristol Rider Week ticket" and/or "There's not a Bristol Rider Week ticket on this machine, so I can't print one out for you."!
I didn't mention in that posting at the time. But that same day I also was unable to get a Bristol Rider Week ticket on Stagecoach too. I got on the 3X service at Aztec West Roundabout to travel back home to Redland. I asked the driver for a Bristol Rider Week ticket. He said there was no weekly Bristol Rider ticket available, only a Bristol Rider DAY ticket! I said there is as I've brought loads of them before. He looked again on his ticket machine to try to find the ticket. He said "No. There's not a weekly Bristol Rider on here.". As with my unsuccessful attempt to buy one on a First bus that morning, I had to just give up and get a single ticket instead again. I was very annoyed this day at this happening on both First bus and Stagecoach!
I sent an email of complaint to Stagecoach West last Thursday. As of yet, I've had no reply back and beginning to wonder if I will now. Yesterday I also emailed First to complain about it and suggested that all drivers in the Bristol need to be briefed how to issue Bristol Rider Week tickets! Though it then said to allow up to 14 days for a reply! So if they do reply, their reply won't be very quick!
I also thought I could solve this issue for me by buying one of these tickets at one of the MetroBus bus stop ticket machines. It does give you the option of buying weekly tickets and then tickets for multi-operators, and even a Bristol Rider Week ticket. Good I thought! But this only available to be loaded onto SmartCards! From these ticket machines you can buy paper tickets for single journeys and day tickets, but not weekly tickets! Why not? It can't be that difficult for these machines to print weekly tickets can it! I don't fully trust SmartCards, as I've had problems with them going faulty in the past. I had a GWR SmartCard 4 years ago which I used for weekly tickets for journeys on the Severn Beach Line. But after a few weeks the card went faulty and was showing as invalid when I tried activating it on the SmartCard reader. And could be a bit of hassle and time consuming proving to the conductors that I had purchased a weekly ticket on there. In the end I just gave up using it, and went back to buying paper tickets. So am not a fan of these SmartCards! As they're not smart enough to not go wrong!
Anyway, these bus companies don't make it very easy to buy these Bristol Rider tickets do they!
I will be attempting to buy a Bristol Rider Week ticket again this Friday. But wouldn't be atall surprised if I have the same problem again, with the driver saying "There's no such thing as Bristol Rider Week ticket" and/or "There's not a Bristol Rider Week ticket on this machine, so I can't print one out for you."!
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