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Flexible Rail Season Tickets - 2/3 days per week to be introduced by June 2021

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Watershed

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Probably an unintended consequence, but as they are a season presumably it's valid to split a journey over two flexi season tickets on separate smartcards with no requirement for the train to stop at the split point. This assumes it's possible to activate the second part of the journey at the origin station, or using the mobile app.
Yes, they are for all intents and purposes daily season tickets, including the ability to break your journey, make unlimited journeys, and as you say, do non-stop splits.

I think it has been said to be "inadvisable" to have multiple Flexi Seasons on one smartcard or app as it may cause problems or confusion.

But I see no reason why you couldn't have several smartcards each with their own Flexi Seasons, or equally multiple e-ticket Flexi Seasons on different apps.
 
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Haywain

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Probably an unintended consequence, but as they are a season presumably it's valid to split a journey over two flexi season tickets on separate smartcards with no requirement for the train to stop at the split point. This assumes it's possible to activate the second part of the journey at the origin station, or using the mobile app.
It's an interesting question. It would certainly be valid but managing it could be a challenge. Let us know how you get on.
 

JonathanH

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But I see no reason why you couldn't have several smartcards each with their own Flexi Seasons, or equally multiple e-ticket Flexi Seasons on different apps.
Given the 'big data' possibility of having season tickets on smart cards, is it likely that someone would draw attention to themselves if they never touched out at one end of the ticket's validity?

I'm that sense, having two season ticket on different smart card is rather different to having two on paper even though what is being discussed here is perfectly valid.
 

Watershed

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Given the 'big data' possibility of having season tickets on smart cards, is it likely that someone would draw attention to themselves if they never touched out at one end of the ticket's validity?
There is no need to touch in or out apart from to grant passage through a gateline. Provided you activate your ticket each day before you travel, you are not doing anything wrong.

Now, I appreciate that if you bought a Stratford to London Flexi Season (I know this doesn't actually exist, but let's just run with a hypothetical) and a Chelmsford to Ingatestone Flexi Season, with overlapping periods of validity, and then only ever had scans/touches recorded at Chelmsford and London, that would obviously arouse suspicion.

So yes, those with nefarious intentions should be aware that anything smart or electronic is highly traceable.

If, by contrast, you bought a Chelmsford to Shenfield Flexi Season on the 1st of the month and then a Shenfield to London Flexi Season on the 14th of the month, and had the same touch/scan history, I think it would be much clearer that you are simply making use of the flexibility of the various tickets.
 
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bb21

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It's an interesting question. It would certainly be valid but managing it could be a challenge. Let us know how you get on.
We had a retail briefing yesterday about it. Yes, customers can use two flexi-seasons in combination and normal arrangements apply as with two regular season tickets. They do need to activate the second ticket via app prior to the first one expiring though, otherwise they would be liable for a Penalty Fare. The first one could have been activated by the gateline on entry or via the app.

If they weren't checked and touched out at destination, the second ticket would automatically be activated by gateline.
 

jon0844

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I don't really see how this is any different from using any other type of ticket to short-fare?

People who short fare using tickets bought from a TVM might get away with not showing a history (requiring instead a level of investigation/monitoring), but it seems a lot of people are using Trainline to buy tickets for collection/printing - or using barcode tickets.

As said above, once you're caught then it's very easy to check the order history and it's game over.
 

kieron

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If you were travelling on two tickets, and the second one was a Flexi Season on a smartcard, is there likely to be a way to activate the second ticket at the first station?
 

Haywain

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If you were travelling on two tickets, and the second one was a Flexi Season on a smartcard, is there likely to be a way to activate the second ticket at the first station?
Good question. I’d hope not, just to reduce the risk of accidental activation.
 

Baxenden Bank

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Way back at #184 i did dome sums. I have revisited the sums to incorporate the new flexi-season fares.

annual seasonflexi-season for 240 daysSDR*240annual season saving over SDRflexi-season saving over SDR
Blythe Bridge to Stoke-on-Trent£ 660.00£ 888.00£ 960.00
31%​
8%​
Blythe Bridge to Derby£ 2,348.00£ 2,928.00£ 3,096.00
24%​
5%​
Blythe Bridge to Nottingham£ 3,072.00£ 3,648.00£ 3,840.00
20%​
5%​
Blythe Bridge to Manchester£ 3,716.00£ 4,752.00£ 5,064.00
27%​
6%​
Blythe Bridge to Crewe£ 2,100.00£ 2,688.00£ 2,832.00
26%​
5%​
Blythe Bridge to Stafford£ 1,964.00n/a£ 2,520.00
22%​
n/a​
Blythe Bridge to Birmingham New Street£ 4,572.00£ 7,752.00£ 8,856.00
48%​
12%​

Birmingham is a problem because no SDR exists, only an SOR valid for a month, so the discount appears greater because the base fare is significantly higher for a comparable distance. East Midlands Railway set most of the fares, Cross-Country set those for Stafford and Birmingham.

The previous flexi-seasons offered by EMR gave a discount of 5%, so basically they are offering the same discount as was previously available, the flexi10 was valid for 28 days and the flexi20 for 3 months.

240 days is the standard number of uses assumed for the 'station usage' calculations.
 

kieron

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You should be able to activate it anywhere with the app.
Sure, but not everyone has a NFC-enabled smartphone. If you don't, I'm wondering if you could be left in a situation where you've bought a ticket but have had no opportunity to activate it before you met the RPI.
 

Watershed

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Sure, but not everyone has a NFC-enabled smartphone. If you don't, I'm wondering if you could be left in a situation where you've bought a ticket but have had no opportunity to activate it before you met the RPI.
The percentage of passengers falling into that category, who also decide to get a Flexi Ticket, has got to be miniscule.

Regardless, AIUI a lack of station facilities to activate your Flexi Season doesn't obviate the requirement to hold a valid ticket. Just the same as you cannot board without a ticket if you have a ToD booking but couldn't pick it up.

If there is a guard or other ticket-checking member of staff on the train, you could ask them to activate your ticket before/whilst boarding. But otherwise you would have to buy a new ticket, if there are facilities to do so.
 

mattdickinson

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The percentage of passengers falling into that category, who also decide to get a Flexi Ticket, has got to be miniscule.

Regardless, AIUI a lack of station facilities to activate your Flexi Season doesn't obviate the requirement to hold a valid ticket. Just the same as you cannot board without a ticket if you have a ToD booking but couldn't pick it up.

If there is a guard or other ticket-checking member of staff on the train, you could ask them to activate your ticket before/whilst boarding. But otherwise you would have to buy a new ticket, if there are facilities to do so.
I think almost all stations in the South East now have either validators or gate lines with smart card readers. I'm not sure what the position is in the rest of the country
 

CyrusWuff

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Way back at #184 i did dome sums. I have revisited the sums to incorporate the new flexi-season fares.

The previous flexi-seasons offered by EMR gave a discount of 5%, so basically they are offering the same discount as was previously available, the flexi10 was valid for 28 days and the flexi20 for 3 months.

240 days is the standard number of uses assumed for the 'station usage' calculations.
I had a look at some flows using the figures used for calculating "void day" refunds (which now only apply to Chiltern, since GWR moved to Delay Repay for season tickets from 1st April), namely assuming a Weekly was used for 5 days, a Monthly for 22 and an Annual for 260.

SDR/SORCarnetSavingFlexi-SeasonSavingMonthlySavingAnnualSaving
High Wycombe to London Terminals£29.90£269.10 (10 Returns)10%£209.6012.4%£371.8043.5%£3872.0050.2%
Banbury to London Terminals£86.90£782.10 (10 Returns)10%£482.0030.7%£602.5068.5%£6276.0072.2%
Ashford (Kent) to London Terminals via HS1£75.00N/AN/A£524.8012.5%£674.0059.2%£7020.0064%
Cambridge to London Terminals£45.60£102.00 (5 Singles)10.5%£319.2012.5%£517.3048.4%£5388.0054.6%

So in general, the biggest savings seem to be on flows where there's only an Anytime Return, but equally those flows are likely to have a much lower multiplier to get from the Anytime Return to the Weekly Season. In the case of Banbury to London, for example, that multiplier is just 1.8. For a Monthly, you only need to make 7 Return journeys to break even, and for an Annual it's just 73!
 

bubieyehyeh

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Sure, but not everyone has a NFC-enabled smartphone. If you don't, I'm wondering if you could be left in a situation where you've bought a ticket but have had no opportunity to activate it before you met the RPI.
yes, but even if you have a NFC enabled phone, I wonder if the already downloaded app needs a internet connection to a activate a smartcard, since that could be a issue on some line/station/network combinations.
 

Haywain

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Way back at #184 i did dome sums. I have revisited the sums to incorporate the new flexi-season fares.

annual seasonflexi-season for 240 daysSDR*240annual season saving over SDRflexi-season saving over SDR
Blythe Bridge to Stoke-on-Trent£ 660.00£ 888.00£ 960.00
31%​
8%​
Blythe Bridge to Derby£ 2,348.00£ 2,928.00£ 3,096.00
24%​
5%​
Blythe Bridge to Nottingham£ 3,072.00£ 3,648.00£ 3,840.00
20%​
5%​
Blythe Bridge to Manchester£ 3,716.00£ 4,752.00£ 5,064.00
27%​
6%​
Blythe Bridge to Crewe£ 2,100.00£ 2,688.00£ 2,832.00
26%​
5%​
Blythe Bridge to Stafford£ 1,964.00n/a£ 2,520.00
22%​
n/a​
Blythe Bridge to Birmingham New Street£ 4,572.00£ 7,752.00£ 8,856.00
48%​
12%​

Birmingham is a problem because no SDR exists, only an SOR valid for a month, so the discount appears greater because the base fare is significantly higher for a comparable distance. East Midlands Railway set most of the fares, Cross-Country set those for Stafford and Birmingham.

The previous flexi-seasons offered by EMR gave a discount of 5%, so basically they are offering the same discount as was previously available, the flexi10 was valid for 28 days and the flexi20 for 3 months.

240 days is the standard number of uses assumed for the 'station usage' calculations.
These are artificial figures. Quite clearly, anyone travelling on 240 days a year would be daft to buy the flexi season or SDR (in any event, who goes to work on 240 days in a year?). It is therefore not realistic to use that basis to claim how much will be saved.
 

Doctor Fegg

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I think almost all stations in the South East now have either validators or gate lines with smart card readers. I'm not sure what the position is in the rest of the country
Define "South East". Ex-Southern Region, perhaps. Ex-Network SouthEast, no.
 

infobleep

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Because the whole scheme has been thrown together in a hurry?
I was thinking more along the lines are there companies who have said no to this? I mean. Some companies don't allow e-ticketing between stations and that's even if you exclude TfL.

Leagrave and Luton have season fares to Woolwich Arsenal routed City Thameslink not valid on the underground. Stations further north don't. You can't have a flexi season for any route valid for underground transfer.
Perhaps they should be enabled in due course.

Not really - there has been no perceived need for a Harlington to Woolwich Arsenal season ticket via City Thameslink because people making that journey would potentially just hold a Travelcard season. It is a fairly niche flow. One thing I don't quite know is whether there is a process to create bespoke season tickets on application. I seem to think there was one historically.
Is Leagrave to Woolwich Arsenal, not a niche product then, given the flexi-season exists?

TfL SE ScotRail Merseyrail
Why is SE not involved? Would I be right in assuming ScotRail is under the control of the Scottish Government and they want to do their own thing?

I have to say having now seen what we're getting it feels like the main error here is branding. They'd have been far better served avoiding any reference to 'seasons' and having gone in on this being a widespread rollout of carnets along with some modernisation (no more writing in pen which might get you prosecuted if it's even a tiny bit smudged).

Having a carnet scheme on most flows is a great idea. Trying to tart these up as "flexi-seasons" is just going to lead to disappointment and bad press.
I think you make a good point.
I think the key mistake (and frankly it was easily foreseeable) is the 28 days because it is so easy for something like a holiday or illness or being away on a course such that people won't need the 8 days and people only need to be burnt once to be put off. Even 6 weeks would probably have been OK. The existing carnets which are being withdrawn mostly had a longer period I believe.

Even a regular 3 day week traveller could lose out if they take a fortnights holiday which is hardly unusual.

Maybe they will realise their mistake and tweak it.
I don't even wish to buy it and I've not even been burnt. The month restriction is what is putting me off.
To be fair I might get better savings travelling off-peak.

Yes, they are for all intents and purposes daily season tickets, including the ability to break your journey, make unlimited journeys, and as you say, do non-stop splits.

I think it has been said to be "inadvisable" to have multiple Flexi Seasons on one smartcard or app as it may cause problems or confusion.

But I see no reason why you couldn't have several smartcards each with their own Flexi Seasons, or equally multiple e-ticket Flexi Seasons on different apps.
I don't see why there should be problems or confusion but if the app had to be written in a hurry it might not be perfect.
 

Jurg

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Overnight the WMT "Flexcarnet 10" fares, which offered 10 return trips with 2 months validity, have disappeared from BRFares.
 

Baxenden Bank

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These are artificial figures. Quite clearly, anyone travelling on 240 days a year would be daft to buy the flexi season or SDR (in any event, who goes to work on 240 days in a year?). It is therefore not realistic to use that basis to claim how much will be saved.
No they are entirely realistic. They are the published fares.

If you are suggesting that the analysis is unrealistic, I mostly disagree. 240 days is the figure used for the 'station usage' statistics. Who am I to disagree with an industry standard method of calculation? It represents a 48 week year, quite common I suspect. The numbers could be calculated at 46 weeks (230 days), representing 6 weeks annual leave, but it doesn't make much difference, a flexi-season remains poor value.

I would agree that a person would be daft to buy a straight succession of 30 flexi-seasons (giving 240 days travel), but over the next few months, I suspect many commuters travel patterns will remain fluid and you have to be pretty confident to commit to an annual season. There are people who buy multiple monthly season tickets over the year, rather than an annual season.

I am not showing how much can be saved, I am showing the discount offered by a traditional season ticket and the rather less generous discount offered by the much promoted 'as the best thing since sliced bread' flexi-season.

Were I previously paying £5,000 for an annual season (technically 365 days travel, realistically 240 days travel), I would be expecting pro-rata £4,000 plus perhaps a slight uplift for a four day equivalent (192 days). There is an argument that goes: I am currently paying £5,000 and only using it for five days out of seven, so what's the difference paying the same amount and only using it four days out of seven. £5,000 is the cost of going to work and that needs to be spent to retain my salary. Whether that argument holds water depends on your personal circumstances - for a BBC presenter on £175,000 per year it's loose change, for an office worker on an average salary, it matters.

Those devising the flexi-season scheme have approached it from the angle of 'this is the SDR daily cost, lets offer a discount to that', rather than 'this is what the commuter previously paid pro-rata for a season, lets reflect that'.

Daily cost calculations:
SDRdaily ratedaily ratedaily ratedaily rate
flexi 8, used 8 days7 day season, used 5 daysmonthly season used 20 daysannual season used 240 days
Blythe Bridge to Stoke-on-Trent£ 4.00£ 3.70£ 3.30£ 3.17£ 2.75
Blythe Bridge to Derby£ 12.90£ 12.20£ 11.74£ 11.28£ 9.78
Blythe Bridge to Nottingham£ 16.00£ 15.20£ 15.36£ 14.75£ 12.80
Blythe Bridge to Manchester£ 21.10£ 19.80£ 18.58£ 17.84£ 15.48
Blythe Bridge to Crewe£ 11.80£ 11.20£ 10.50£ 10.08£ 8.75
Blythe Bridge to Stafford£ 10.50£ -£ 9.82£ 9.43£ 8.18
Blythe Bridge to Birmingham New Street (SOR)£ 36.90£ 32.30£ 22.86£ 21.95£ 19.05

I suggest that the flexi 8 'daily rate' needs to move further away from the first column 'SDR', to at least the 7 day season 'daily rate' if not all the way across to the annual season 'daily rate'. Taking the Derby fare, is it worth saving 70 pence per trip if there is any risk at all that you will not manage to use all 8 tickets within the 28 days allowed?
 

Haywain

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Those devising the flexi-season scheme have approached it from the angle of 'this is the SDR daily cost, lets offer a discount to that', rather than 'this is what the commuter previously paid pro-rata for a season, lets reflect that'.
The fare is set between the two and reflects both, but the season used is the 7-day season which is what most people buy.

Ultimately, whatever you think of the new product is does improve choice for people travelling for work and offer potential savings. Are you saying that's a bad thing?
 

Baxenden Bank

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The fare is set between the two and reflects both, but the season used is the 7-day season which is what most people buy.

Ultimately, whatever you think of the new product is does improve choice for people travelling for work and offer potential savings. Are you saying that's a bad thing?
I would argue that it has been massively over-sold and under-delivered. Both in terms of people's expectations of savings and in terms of availability eg all the fares not currently available (Scotland, TfW, TfL, TfScouseland en masse, other stations at random if not smart enabled).

Time will tell they could; sell like hot-cakes countrywide; sell in significant numbers for certain flows; bumble along as yet another complexity in the simplified fares structure.
 

Bletchleyite

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I would argue that it has been massively over-sold and under-delivered. Both in terms of people's expectations of savings and in terms of availability eg all the fares not currently available (Scotland, TfW, TfL, TfScouseland en masse, other stations at random if not smart enabled).

Time will tell they could; sell like hot-cakes countrywide; sell in significant numbers for certain flows; bumble along as yet another complexity in the simplified fares structure.

I don't see lack of TfL availability as an issue. It is intended to slightly offset that Anytime Day Returns are somewhat overpriced. In TfL-land they aren't - Oyster/contactless singles are quite reasonably priced by and large* - so it isn't really needed.

Merseyside doesn't have point to point seasons at all, so the PTE would need to come up with a slightly different product if they want it. Plus responsibility is devolved anyway.

Scotland and Wales are devolved, so it's up to them.

* TfL abandoned "penalty pricing" of singles when Oyster was introduced - now only paper singles are overpriced.
 

infobleep

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I don't see lack of TfL availability as an issue. It is intended to slightly offset that Anytime Day Returns are somewhat overpriced. In TfL-land they aren't - Oyster/contactless singles are quite reasonably priced by and large* - so it isn't really needed.

Merseyside doesn't have point to point seasons at all, so the PTE would need to come up with a slightly different product if they want it. Plus responsibility is devolved anyway.

Scotland and Wales are devolved, so it's up to them.

* TfL abandoned "penalty pricing" of singles when Oyster was introduced - now only paper singles are overpriced.
What about SE?
 
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